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Fraud Analyst - Operations Gurgaon

Job Description / Desired Profile:

  • Organization Unit: Quatrro Global Services
  • Division: Quatrro Processing Analytics
  • Location: Gurgaon
  • Band: 1A
  • Reporting Structure: Assistant Manager - Operations
  • Expected Qualification Details:Completed Graduation/ PGDM in any Stream
  • Experience:0-2 Years
  • Eligibility Criteria:
    • Graduates (BA/B.Com/BBA/Bsc IT).
    • No Result Awaited, B.E, B. Techs, MCA, MBA’s (M.COM’s & M.A’s are eligible)
    • Gaps (Fresher after graduation gap should not be more than 1year & In employments not more than 1 year)
    • Comfortable with 24*7 shift timing
    • Should be flexible to work in Blended process as well
    • Should be comfortable with the cross trainings of every Line of Business (Debit Card, Deposit Review & Chargeback)
  • Principal Responsibilities( Specifies Key Result Areas for the Incumbent ) :
    • To resolve debit card disputed transactions by raising Charge backs, Deny and Losses
    • To minimize fraud loss.
  • Behavioral Skills(Specifies Behavioral Skills Required for the Incumbent) :
    • Good Communication skills
    • Good Analytical skills
    • Quick decision maker and fast learner
    • Organized and team player
    • Result Oriented & able to deliver within timelines
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