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Solution Engineer- French

Job Description / Desired Profile:

  • Required Skill Set:
    • Should have excellent comprehension and persuasive skill for native French customers
    • Excellent French verbal & written communication is a must
    • Should have good knowledge about French culture
    • Basic working & troubleshooting knowledge for Office365 & Azure products.
    • Should be quick decision maker, fast learner having the abilities to perform multiple tasks
    • Should be strong in documentation, analytical & problem solving skills
    • Should be strong in superior customer service and listening skills
    • Should be organized, result oriented and a team player having the ability to meet the Deadlines
    • Takes training that continues to develop interpersonal skills
  • Education & Experience
    • Any Undergraduate/Graduate
    • Previous experience of working in Office 365 and Azure French support will be given preference
    • Should have worked in French voice based(inbound/outbound) support or French Translation earlier
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